Customer-Centric Service Advisor | Growth & Benefits

Mercedes-Benz of Fairfield CT; Fairfield (CT); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Job summary

Mercedes-Benz of Fairfield is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and relaying important information about vehicle maintenance and repairs to customers.

You will provide accurate cost estimates to help customers make informed decisions.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendly, enthusiastic, reliable with a team-player attitude.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Schedule appointments and review service history.
• Relay important information about maintenance and repairs to customers.
• Provide accurate cost estimates for services.
• Serve as liaison between customer and service department.

Skills

Customer service

Communication skills

Team player

Organizational skills

Job description

Mercedes-Benz of Fairfield is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and relaying important information about vehicle maintenance and repairs to customers.

You will provide accurate cost estimates to help customers make informed decisions.