Customer-Centric Sales & Rental Coordinator

United Access L.L.C.; Memphis (TN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

401(k) with Company Match

Job summary

United Access L.L.C. is seeking a Sales Admin/Rental Coordinator in Memphis, TN. The role combines customer service, rental coordination, and sales support to ensure smooth daily operations and exceptional customer experiences.

You will manage inquiries, bookings, and documentation, while collaborating with sales teams and technicians to support mobility solutions. Competitive pay and benefits are offered.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience in a fast-paced environment.
• Strong verbal and written communication skills.
• Experience working with CRM systems and customer records.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong attention to detail and organizational skills.

Responsibilities

• Welcome customers and create a positive first impression.
• Answer and manage incoming phone calls and customer inquiries.
• Build and maintain strong customer relationships.
• Maintain accurate customer records and account information.
• Process paperwork, payments, invoices, and daily transactions.
• Assist with cash handling, reconciliations, and record keeping.
• Schedule and manage vehicle rentals.
• Prepare rental agreements and collect payments.
• Process rental returns and close rental transactions.
• Assist with occasional rental vehicle deliveries.
• Clean and prep the rental vans for rent.
• Support sales staff with administrative and customer-facing activities.
• Assist customers with mobility equipment, scooter, and wheelchair lift inquiries.
• Conduct customer follow-up and outreach activities.
• Help drive a seamless customer experience throughout the sales process.
• Process vehicle titles, registrations, warranties, and DMV-related documentation.
• Register warranties for mobility equipment installations.
• Manage customer files and documentation.
• Support inventory tracking and ordering processes.
• Assist with special projects and additional administrative duties as needed.

Skills

Customer service

Communication skills

Organization

CRM systems

Attention to detail

Bilingual skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

CRM Software

Job description

United Access L.L.C. is seeking a Sales Admin/Rental Coordinator in Memphis, TN. The role combines customer service, rental coordination, and sales support to ensure smooth daily operations and exceptional customer experiences.

You will manage inquiries, bookings, and documentation, while collaborating with sales teams and technicians to support mobility solutions. Competitive pay and benefits are offered.