Retail Customer Experience Associate | Flexible Hours

The TJX Companies, Inc.; Town of Florida (NY); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

Homesense is part of The TJX Companies, Inc. We are seeking team members who deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment. You’ll work across store areas, support merchandising, operate registers accurately, and contribute to loss prevention and safety initiatives.

Join a Fortune 100 company renowned as a leading off-price retailer, with opportunities to grow, learn, and make an impact in a dynamic retail setting.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Team collaboration

Physical strength

Retail experience

Job description

Homesense is part of The TJX Companies, Inc. We are seeking team members who deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment. You’ll work across store areas, support merchandising, operate registers accurately, and contribute to loss prevention and safety initiatives.

Join a Fortune 100 company renowned as a leading off-price retailer, with opportunities to grow, learn, and make an impact in a dynamic retail setting.