Customer-Centric Retail Associate

The TJX Companies, Inc.; Miami (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits available

Career development

Job summary

Homesense at The TJX Companies, Inc. is seeking team members in the Miami area to deliver a high-quality customer experience in-store.

You will handle sales, returns, and cash handling while promoting credit and loyalty programs, maintaining visual standards, and supporting loss prevention efforts. The role requires strong communication, multitasking, and attention to detail, with the ability to work a flexible schedule.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Teamwork

Lifting objects

Retail experience

Job description

Homesense at The TJX Companies, Inc. is seeking team members in the Miami area to deliver a high-quality customer experience in-store.

You will handle sales, returns, and cash handling while promoting credit and loyalty programs, maintaining visual standards, and supporting loss prevention efforts. The role requires strong communication, multitasking, and attention to detail, with the ability to work a flexible schedule.