Customer-Centric Sales Floor Associate

Memphis Goodwill Inc.; Memphis (TN); On-site; USD 22,000 - 30,000; Part time

Job summary

Memphis Goodwill Inc. is seeking a customer service associate in Memphis, TN to greet shoppers, answer merchandise questions, and promote sales. The role focuses on friendly service and ensuring 100% customer satisfaction.

You will help maintain neat displays, stock the floor, and assist with loss prevention by reporting incidents, while following Goodwill policies and safety practices.

Qualifications

• Greeting customers in a prompt, friendly manner.
• Assist with merchandise inquiries and promotions.
• Maintain clean, neatly displayed sales floor.

Responsibilities

• Greets customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and promoting sales; while ensuring 100% customer satisfaction.
• Adheres to the use of Goodwill’s Guiding Principles.
• Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
• Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.
• Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
• Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.
• Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

Job description

Memphis Goodwill Inc. is seeking a customer service associate in Memphis, TN to greet shoppers, answer merchandise questions, and promote sales. The role focuses on friendly service and ensuring 100% customer satisfaction.

You will help maintain neat displays, stock the floor, and assist with loss prevention by reporting incidents, while following Goodwill policies and safety practices.