Customer-Centric Sales Associate — Growth & Benefits

Carter's Inc.; Springfield (IL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

30% employee discount

Education assistance (GED / English)

Professional development opportunities

Job summary

Carter’s Inc. is seeking a Sales Associate to greet customers, explain products, and ensure a positive shopping experience. You will handle POS transactions, assist with merchandise replenishment, and participate in promotions and loyalty programs.

The role requires enjoying a fast-paced retail environment, strong communication, and the ability to manage multiple tasks while delivering friendly service to families and caregivers.

Qualifications

• Proven customer service experience in a retail setting.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks in a busy environment.

Responsibilities

• Welcome customers and explain product styles, features and benefits.
• Resolve customer issues promptly and balance multiple customers on the sales floor.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Process sales transactions via POS and complete checkout efficiently.
• Restock floor and assist with shipments as needed.
• Explain promotions and loyalty programs, including credit options.
• Maintain a safe, clean store and minimize losses through service.

Skills

Customer service

Communication

Multitasking

Sales skills

Tools

POS system

Job description

Carter’s Inc. is seeking a Sales Associate to greet customers, explain products, and ensure a positive shopping experience. You will handle POS transactions, assist with merchandise replenishment, and participate in promotions and loyalty programs.

The role requires enjoying a fast-paced retail environment, strong communication, and the ability to manage multiple tasks while delivering friendly service to families and caregivers.