Customer-Centric Retail Sales Specialist

Citi Trends; Rosenberg (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver outstanding customer service and maintain knowledge of merchandise in a fast-paced retail environment.

You will engage with customers, process transactions accurately, assist with price changes, and support loss prevention efforts while upholding safety and store policies. Responsibilities include stocking and merchandising the sales floor, greeting customers, following checkout procedures, and maintaining a neat appearance with proper

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math (addition, subtraction, multiplication, division, percentages).

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer’s transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval for returns, voids and checks.
• Maintains clean and organized store floors.
• Provides courteous customer service and greets customers.
• Follows all safety procedures and maintains professional appearance.
• Assists management in merchandising the sales floor according to stock levels.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents of theft or dishonesty.
• Performs other duties as assigned.

Skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver outstanding customer service and maintain knowledge of merchandise in a fast-paced retail environment.

You will engage with customers, process transactions accurately, assist with price changes, and support loss prevention efforts while upholding safety and store policies. Responsibilities include stocking and merchandising the sales floor, greeting customers, following checkout procedures, and maintaining a neat appearance with proper