Customer-Centric Retail Sales Pro - Grow & Earn

Macy's; Madison (WI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Paid time off

Holidays

Job summary

Macy's in Madison, WI is seeking a Retail Serving Colleague who blends friendly hospitality with effective selling to create standout shopping experiences. You will greet customers, understand their needs, offer personalized recommendations, and connect them with the right products and services.

This role emphasizes teamwork, maintaining a clean, inviting space, and contributing to sales targets through genuine service.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Comfortable communicating with customers and colleagues.
• Able to read and understand policies in English.

Responsibilities

• Greet customers and build relationships to understand needs.
• Offer personalized recommendations and connect customers with products/services.
• Keep the sales floor clean, organized, and inviting; assist with merchandise moves.
• FinishStrong by sharing Loyalty program benefits and ensuring customers have what they need.

Skills

Customer service

Sales oriented

Teamwork

Flexible availability

Tools

Cash register

Job description

Macy's in Madison, WI is seeking a Retail Serving Colleague who blends friendly hospitality with effective selling to create standout shopping experiences. You will greet customers, understand their needs, offer personalized recommendations, and connect them with the right products and services.

This role emphasizes teamwork, maintaining a clean, inviting space, and contributing to sales targets through genuine service.