Customer-Centric Retail Sales Pro

Macy's; Austin (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Austin is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services on the floor or in the fitting room.

You’ll stay focused on hitting selling goals through customer engagement and smart selling behaviors, building trust and loyalty with each interaction while keeping the space welcoming and well-organized.

Qualifications

• Flexible availability including weekends and holidays.
• Ability to read and understand English employment policies.
• Desire to greet customers, educate, and build relationships.

Responsibilities

• Greet customers and provide personalized recommendations.
• Meet daily sales goals through customer engagement and selling.
• Maintain clean, organized sales floor and fitting rooms.
• Promote loyalty benefits and process credit accounts.
• Collaborate with teammates to deliver standout service.

Skills

Customer service

Sales-oriented

Communication

Team collaboration

Tools

Cash register

POS system

Job description

Macy's in Austin is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services on the floor or in the fitting room.

You’ll stay focused on hitting selling goals through customer engagement and smart selling behaviors, building trust and loyalty with each interaction while keeping the space welcoming and well-organized.