Retail Sales Specialist - Flexible, Customer-Focused

Macy's; Austin (TX); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Flex Colleague in Austin to blend selling with genuine hospitality, turning visits into memorable experiences. You’ll greet customers, recommend products, and help them find the right services while meeting sales targets and maintaining an inviting store environment.

You’ll be part of a team that values teamwork, adaptability, and a customer-centric approach, with opportunities to learn about promotions, loyalty programs, and new arrivals.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; able to work on your own but strong with team dynamics.
• You can handle electronic devices with no problem.

Responsibilities

• Greet customers, understand their needs, and recommend products and services.
• Achieve selling goals by driving performance through customer engagement and smart selling behaviors.
• Maintain a clean, organized, and inviting shopping space on the sales floor and in fitting rooms.
• Explain loyalty benefits and credit options to customers and help them enroll.
• Collaborate with teammates to support store goals and provide excellent service.

Skills

Customer service

Communication

Teamwork

Adaptability

Sales goal focus

Tools

Cash register

Handheld devices

Job description

Macy's is seeking a Retail Selling Flex Colleague in Austin to blend selling with genuine hospitality, turning visits into memorable experiences. You’ll greet customers, recommend products, and help them find the right services while meeting sales targets and maintaining an inviting store environment.

You’ll be part of a team that values teamwork, adaptability, and a customer-centric approach, with opportunities to learn about promotions, loyalty programs, and new arrivals.