Sales & Service Associate — Create Memorable Moments

Macy's; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Austin, TX is seeking a Retail Selling Colleague who blends selling that delivers results with genuine hospitality to create standout shopping experiences. You take time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services on the sales floor or in the fitting room, building trust and inspiring loyalty.

This role goes beyond a cashier; you’ll help keep the space inviting, hit selling goals, work as part of a

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand customer needs and offer personalized recommendations.
• Comfort with using electronic devices and POS systems.
• Willingness to work weekends and long hours as needed.

Responsibilities

• Greet customers, build relationships, and guide them to products.
• Review sales goals and stay informed on new arrivals and promotions.
• Maintain a clean, organized sales floor and fitting rooms.
• Finish interactions by explaining loyalty benefits and thanking customers.
• Collaborate with team to deliver great service.

Skills

Customer engagement

Hospitality

Communication

Sales goal achievement

Team orientation

Job description

Macy's in Austin, TX is seeking a Retail Selling Colleague who blends selling that delivers results with genuine hospitality to create standout shopping experiences. You take time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services on the sales floor or in the fitting room, building trust and inspiring loyalty.

This role goes beyond a cashier; you’ll help keep the space inviting, hit selling goals, work as part of a