Customer‑Focused Retail Sales Pro

Macy's; Bolingbrook (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Employee discounts

Job summary

Macy’s is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or fitting room.

You’ll stay focused on selling goals, build trust, meet targets, and inspire loyalty through friendly service. You’ll help keep the space clean and inviting, and participate in merchandise moves, pricing

Qualifications

• Flexible availability including days, evenings, weekends and holidays with regular attendance.
• Able to communicate effectively with customers and coworkers.
• Able to read and understand employment policies and safety rules in English.

Responsibilities

• Greet customers warmly, listen to needs, and offer personalized product recommendations to drive sales.
• Build customer relationships through engaging conversations and proactive service.
• Maintain a clean, organized selling floor and fitting rooms with updated signage and pricing.
• End interactions by thanking customers and sharing loyalty program benefits to encourage return visits.

Job description

Macy’s is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or fitting room.

You’ll stay focused on selling goals, build trust, meet targets, and inspire loyalty through friendly service. You’ll help keep the space clean and inviting, and participate in merchandise moves, pricing