Customer-Focused Retail Sales Associate — Flexible Schedules

carters; Woodhaven (MI); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Brand discount 30%

Tuition assistance (GED/degree)

Professional development

Career growth

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand for families. You will greet customers, explain products, and help shoppers with omnichannel experiences while delivering friendly service in a fast-paced retail setting.

Ideal candidates bring strong customer service, clear communication, and the ability to juggle multiple tasks, with availability on days, weekends, and holidays to meet store needs.

Qualifications

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Teamwork

Flexible

Job description

Carter's is seeking a Sales Associate to be the first face of the brand for families. You will greet customers, explain products, and help shoppers with omnichannel experiences while delivering friendly service in a fast-paced retail setting.

Ideal candidates bring strong customer service, clear communication, and the ability to juggle multiple tasks, with availability on days, weekends, and holidays to meet store needs.