Client-Centric Banking Advisor

PNC Financial Services Group; Denver (CO); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Job summary

PNC Financial Services Group seeks a Denver-based Personal Banker to join the Retail Banking team. The role focuses on acquiring and deepening customer relationships, delivering PNC financial solutions, and driving customer loyalty through proactive engagement at the branch.

The position emphasizes in-office collaboration, risk awareness, and delivering high-quality customer experiences. Pay ranges reflect geographic market considerations and incentive eligibility.

Qualifications

• Associates or equivalent degree plus related experience or product knowledge.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Skills

Banking

Proactive Sales

Customer Service

Customer Experience

Accountability

Identifying Opportunities

Leveraging Technology

Client Loyalty

Education

Associates or equivalent degree

Job description

PNC Financial Services Group seeks a Denver-based Personal Banker to join the Retail Banking team. The role focuses on acquiring and deepening customer relationships, delivering PNC financial solutions, and driving customer loyalty through proactive engagement at the branch.

The position emphasizes in-office collaboration, risk awareness, and delivering high-quality customer experiences. Pay ranges reflect geographic market considerations and incentive eligibility.