Bilingual Personal Banker: Growth & Customer Loyalty

PNC Financial Services Group, Inc.; Burlingame (CA); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid holidays and time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Burlingame, CA to serve customers within our Retail organization. The role emphasizes proactive sales, financial guidance, and exceptional customer service in an in-office environment.

Spanish language ability is preferred to serve a diverse client base. The position offers a comprehensive benefits package and incentive potential based on performance and company metrics, with a base salary shown in the pay range.

Qualifications

• Experience in a banking/financial services environment preferred.
• Strong communication and relationship-building skills.
• Ability to manage risk and adhere to policies.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive sales conversations via outbound and in-branch interactions to grow wallet share.
• Position PNC solutions to drive revenue and loyalty; educate customers on digital tools.
• Ensure risks are managed and operations are accurate per policy.

Skills

Customer Focused

Managing Risk

Banking

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Burlingame, CA to serve customers within our Retail organization. The role emphasizes proactive sales, financial guidance, and exceptional customer service in an in-office environment.

Spanish language ability is preferred to serve a diverse client base. The position offers a comprehensive benefits package and incentive potential based on performance and company metrics, with a base salary shown in the pay range.