Bilingual Personal Banker - Grow Client Relationships

PNC; Palm Desert (CA); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/prescription coverage with HSA

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Up to 11 paid holidays + vacation

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Palm Desert, CA to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve customers' financial wellbeing, and collaborate with ecosystem partners to grow share of wallet. The role emphasizes delivering PNC solutions, educating customers on digital tools, and maintaining risk compliance.

Qualifications

• Experience in retail banking and customer-facing sales.
• Strong communication and relationship-building skills.
• Spanish speaking preferred; bilingual ability is a plus.
• Familiarity with digital banking tools and channels.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage the customer experience to improve financial wellbeing.
• Collaborate with ecosystem partners to grow share of wallet.
• Educate customers on PNC digital tools and products.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Palm Desert, CA to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve customers' financial wellbeing, and collaborate with ecosystem partners to grow share of wallet. The role emphasizes delivering PNC solutions, educating customers on digital tools, and maintaining risk compliance.