Customer-Centric Insurance Office Associate

Lisa Beyer; Northville (MI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Job summary

State Farm agent team member in Northville, MI is seeking a customer-focused individual to support sales and service. This role involves building relationships, handling inquiries, and promoting State Farm insurance and financial products.

You will work closely with customers to identify needs, schedule appointments, and contribute to the growth of the agency through effective marketing and service delivery.

Qualifications

• Sales experience preferred.
• Track record of meeting sales goals/quotas preferred.
• Interest in marketing products based on customer needs.
• Excellent written and verbal communication skills.
• People-oriented with strong organizational skills.
• Self-motivated and proactive in problem solving.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Sales experience

Excellent communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Job description

State Farm agent team member in Northville, MI is seeking a customer-focused individual to support sales and service. This role involves building relationships, handling inquiries, and promoting State Farm insurance and financial products.

You will work closely with customers to identify needs, schedule appointments, and contribute to the growth of the agency through effective marketing and service delivery.