Customer-Focused Front Desk Associate: Flexible Hours, Bonus

State Farm; Westland (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay + commission/bonus

Paid time off

Flexible hours

Growth potential/Advancement

Hiring Bonus up to $

Job summary

State Farm Agent office in Michigan is seeking an Agent Team Member focused on customer relationships and education about insurance options. You will develop leads, schedule appointments, and identify customer needs while marketing appropriate products and services.

This role emphasizes customer focus, strong communication, teamwork, and problem-solving abilities to support growth and service quality at the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented.
• Detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer focus

Communication skills

Team player

Detail oriented

Problem solving

Tech literacy

Marketing interest

Job description

State Farm Agent office in Michigan is seeking an Agent Team Member focused on customer relationships and education about insurance options. You will develop leads, schedule appointments, and identify customer needs while marketing appropriate products and services.

This role emphasizes customer focus, strong communication, teamwork, and problem-solving abilities to support growth and service quality at the agency.