Customer-Centric Front End & Bookkeeping Specialist

Kroger; Neenah (WI, AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Flexible scheduling

Career growth

Job summary

Kroger in Neenah, Wisconsin is seeking team members to create an outstanding customer experience through exceptional service, accurate cash handling, and adherence to safety and company policies.

As a Kroger associate, you will verify and balance cash, prepare deposits, assist customers, support managers, and participate in payroll and timekeeping with Kronos. Benefits and growth opportunities are available.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Ability to use 10-key adding machine by touch.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Verify, balance and report all pertinent information regarding sales, paper and cash assets and related documents.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash report.
• Report sales and register transactions to the Store Manager or Division Cash Management Office in a timely manner according to company policy.
• Maintain Kronos and Timekeeping daily and finalize store weekly payroll.
• Assist management team with administrative duties.
• Answer phones and communicate with store associates and customers.
• Post daily cash shortages/overages in accordance with company policy.
• Follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, etc.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, including robbery, theft or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Effective communication skills

Handling stressful situations

10-key by touch

Basic math

Job description

Kroger in Neenah, Wisconsin is seeking team members to create an outstanding customer experience through exceptional service, accurate cash handling, and adherence to safety and company policies.

As a Kroger associate, you will verify and balance cash, prepare deposits, assist customers, support managers, and participate in payroll and timekeeping with Kronos. Benefits and growth opportunities are available.