Customer‑Centric Banking Teller — Growth & Impact

Citizens; Pittsburgh (Allegheny County); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Comprehensive health care coverage

401K with corporate match

Tuition assistance

Paid time off for volunteering

Job summary

A leading financial institution in Pittsburgh is looking for a customer-focused representative to greet clients, provide guidance on financial services, and assist with transactions. This role emphasizes building strong customer relationships through personalized advice. Candidates should possess strong communication skills, a high school diploma, and be comfortable using technology to enhance customer experiences. The position offers competitive hourly pay, flexible work hours, and opportunities for growth within the company.

Qualifications

• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Demonstrated customer experience in recommending products and services.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers and demonstrate how to use mobile apps and ATMs.
• Provide personalized advice to help customers achieve financial goals.
• Follow financial policies and procedures for proper cash handling.

Skills

Customer-centric service

Strong listening skills

Problem-solving

Communication skills

Ability to multitask

Education

High School degree or GED

Job description

A leading financial institution in Pittsburgh is looking for a customer-focused representative to greet clients, provide guidance on financial services, and assist with transactions. This role emphasizes building strong customer relationships through personalized advice. Candidates should possess strong communication skills, a high school diploma, and be comfortable using technology to enhance customer experiences. The position offers competitive hourly pay, flexible work hours, and opportunities for growth within the company.