Customer-Centric Banking Associate: Build Relationships

Next Frontier Capital; Melbourne (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences and hospitality at a branch. You will educate clients on banking solutions, build trusted relationships, and help them achieve financial goals through thoughtful service and teamwork.

You will use Chase Mobile App and ATMs to support everyday banking needs while following all policies and regulatory requirements. The role emphasizes welcome service and cross‑team collaboration.

Qualifications

• Client service experience or comparable experience.
• Ability to exceed client expectations through attentive service.
• Strong communication and empathy when interacting with clients.
• Willingness to learn products, services and procedures.

Responsibilities

• Greet clients and create a welcoming environment; manage lobby flow with a tablet, check‑in, and schedule/cancel meetings.
• Open new accounts and service existing accounts, complying with policies and regulatory requirements.
• Assist clients with day‑to‑day banking transactions and promote digital self‑service options.
• Build trusted relationships by listening, asking questions, and sharing product knowledge with clients.
• Support branch operations, including cash devices, while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning quickly

Cash handling

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences and hospitality at a branch. You will educate clients on banking solutions, build trusted relationships, and help them achieve financial goals through thoughtful service and teamwork.

You will use Chase Mobile App and ATMs to support everyday banking needs while following all policies and regulatory requirements. The role emphasizes welcome service and cross‑team collaboration.