Customer-Centric Banker: Growth & Digital Solutions

Unity Bank; Lakewood Township (NJ); On-site; USD 42,000 - 68,000; Full time

Job summary

Unity Bank is seeking a Universal Banker in New Jersey to deliver outstanding customer service while expanding the bank’s product usage. You will open new accounts, handle daily transactions, and identify client needs to offer suitable solutions.

Emphasis on cross-selling, digital channel proficiency, and a customer-centric approach is required to drive growth. The role requires a proactive, self-motivated mindset and the ability to work in a fast-paced branch setting, providing education on

Qualifications

• High School Diploma or equivalent with 3–5 years of retail/banking experience.
• College degree preferred, not required.
• Prior cash handling or customer service experience.

Responsibilities

• Open new accounts and process deposits, withdrawals, transfers.
• Cross-sell bank products to meet customer needs.
• Provide excellent customer service and resolve issues.
• Maintain knowledge of banking products and compliance policies.

Education

High School Diploma or equivalent

College degree preferred

Tools

CRM

Microsoft Word

Microsoft Excel

Outlook

Job description

Unity Bank is seeking a Universal Banker in New Jersey to deliver outstanding customer service while expanding the bank’s product usage. You will open new accounts, handle daily transactions, and identify client needs to offer suitable solutions.

Emphasis on cross-selling, digital channel proficiency, and a customer-centric approach is required to drive growth. The role requires a proactive, self-motivated mindset and the ability to work in a fast-paced branch setting, providing education on