Customer-Centric Bank Teller: Cash & Service Expert

TruNorth Bank; Braintree (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

TruNorth Bank in Braintree, MA is seeking a Teller to provide high-level customer service while handling daily banking transactions. The role focuses on processing deposits, withdrawals, and payments while ensuring accuracy and adherence to bank policies.

The Teller will identify customer needs and opportunities to cross-sell bank products, maintain knowledge of services, and support branch goals in a fast-paced retail environment.

Qualifications

• High school diploma/GED required.
• Cash handling experience preferred.
• Knowledge of Microsoft products a plus.
• Customer service experience is a plus.
• Fluency in a second language is a plus.

Responsibilities

• Performs any functions necessary within the scope of authority and expertise, to provide the highest levels of customer service and responsiveness to our customers.
• Responds to customer requests, problems, and/or complaints, and ensure the proper hand-off to the appropriate person to assist if applicable.
• Accounts for all money in individual cash drawer and balances transactions daily.
• Adheres to internal controls/policies regarding audit, dual control, security, regulatory compliance, cash limits and robbery procedures which protect the Bank, employees, and customers.

Skills

Customer service

Cash handling

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Job description

TruNorth Bank in Braintree, MA is seeking a Teller to provide high-level customer service while handling daily banking transactions. The role focuses on processing deposits, withdrawals, and payments while ensuring accuracy and adherence to bank policies.

The Teller will identify customer needs and opportunities to cross-sell bank products, maintain knowledge of services, and support branch goals in a fast-paced retail environment.