Customer-Centric Bank Teller | Cash Handling & Service

Banco Santander SA; Reading (MA); Hybrid; USD 30.000 - 47.000; Vollzeit

Zusammenfassung

Santander is seeking a Full Time Teller in Reading, MA to provide exceptional customer service, process transactions, and maintain accurate cash drawer balances. The role emphasizes risk awareness, product referrals, and using digital tools to educate customers.

Qualifications include a high school diploma or GED and 6+ months cash handling and customer service experience. Flexibility for weekend/evening hours and compliance with policies are required.

Qualifikationen

• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.

Aufgaben

• Provide an elevated level of exceptional customer service by greeting customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures to prevent fraud and manage risk.
• Cross-sell bank products and educate customers on digital self-service options.
• Assist with custodianship, audits, and other operational tasks.

Kenntnisse

Cash handling

Customer service

Attention to detail

Basic math

Communication

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Santander is seeking a Full Time Teller in Reading, MA to provide exceptional customer service, process transactions, and maintain accurate cash drawer balances. The role emphasizes risk awareness, product referrals, and using digital tools to educate customers.

Qualifications include a high school diploma or GED and 6+ months cash handling and customer service experience. Flexibility for weekend/evening hours and compliance with policies are required.