Customer-Centric Bank Teller

PNC Financial Services Group; Michigan City (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Wellness program

Job summary

PNC's Teller position in Michigan City, IN, is an in-office role focused on delivering an exceptional customer experience while processing transactions and educating customers on available options. You will identify banking opportunities during interactions and refer to branch staff as appropriate.

The role emphasizes accurate operations, adherence to policies, and helping customers manage their finances using technology and self-service tools. Visa sponsorship is not offered.

Qualifications

• Experience in customer-facing roles within banking is beneficial.
• Ability to explain products and services to customers.
• Strong attention to detail and accuracy in transactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Education customers on alternatives and refers opportunities to branch staff.
• Performs lobby engagement activities and leverages technology to assist customers.
• Applies product knowledge to solve customer problems and ensures branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Teller position in Michigan City, IN, is an in-office role focused on delivering an exceptional customer experience while processing transactions and educating customers on available options. You will identify banking opportunities during interactions and refer to branch staff as appropriate.

The role emphasizes accurate operations, adherence to policies, and helping customers manage their finances using technology and self-service tools. Visa sponsorship is not offered.