Customer-Centric Teller: Grow Your Banking Career

PNC Financial Services Group, Inc.; Indianapolis (IN); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Full-Time Teller in Indianapolis, IN, at the Southern Plaza branch. You will deliver a tailored customer experience, handle cash and transactions, and educate clients on digital options.

The role emphasizes identifying opportunities and referring customers to branch staff for additional solutions. The position emphasizes in-office collaboration and a supportive culture, with emphasis on compliance and accurate daily operations.

Qualifications

• No degree required.
• Prior experience not required.
• Spanish speaking - preferred.
• No specific certifications required.

Responsibilities

• Delivers a unique customer experience and processes diverse customer interactions.
• Educates customers on alternatives for financial interactions and products.
• Identifies banking opportunities and makes appropriate referrals.
• Performs lobby engagement to connect with customers and promote PNC products.
• Educates customers on managing transactions using technology and tools.
• Applies product knowledge to resolve customer problems and maintains policy compliance.
• Ensures accurate teller and branch operations and maintenance tasks.

Skills

Banking

Customer Service

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accountability

Spam-free

Job description

PNC Financial Services Group, Inc. seeks a Full-Time Teller in Indianapolis, IN, at the Southern Plaza branch. You will deliver a tailored customer experience, handle cash and transactions, and educate clients on digital options.

The role emphasizes identifying opportunities and referring customers to branch staff for additional solutions. The position emphasizes in-office collaboration and a supportive culture, with emphasis on compliance and accurate daily operations.