Customer-Focused Teller: Elevate Financial Wellness

PNC; City of Poughkeepsie (NY); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental and vision options

Life insurance

Disability protection

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Résumé du poste

PNC is seeking a Full Time Teller to deliver a unique customer experience, educate customers on financial options, and identify banking opportunities within the Jackson, Michigan branch. The role emphasizes accurate processing, adherence to policies, and a customer-centric approach to grow share of wallet.

As an in-office employer, PNC highlights a supportive culture, comprehensive benefits, and a focus on balancing work with personal goals. Sponsorship is not provided for employment visas.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.

Responsabilités

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Problem Solving

Understanding Customer Needs

Formation

No Degree

Description du poste

PNC is seeking a Full Time Teller to deliver a unique customer experience, educate customers on financial options, and identify banking opportunities within the Jackson, Michigan branch. The role emphasizes accurate processing, adherence to policies, and a customer-centric approach to grow share of wallet.

As an in-office employer, PNC highlights a supportive culture, comprehensive benefits, and a focus on balancing work with personal goals. Sponsorship is not provided for employment visas.