Customer-Centric Account Representative | Growth & Impact

Fabyobispo; Lomita (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Health insurance

Paid time off

Training & development

Advancement opportunities

Competitive salary

Job summary

Faby Obispo - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful customer relationships and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers’ lives and drive business. This role emphasizes grit, dependability, and a passion for serving customers, with opportunities for advancement.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Interpersonal skills

Job description

Faby Obispo - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful customer relationships and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers’ lives and drive business. This role emphasizes grit, dependability, and a passion for serving customers, with opportunities for advancement.