Account Representative - Customer Success & Bonus Potential

Cesar Nava - State Farm Agent; Alamogordo (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

Performance bonus

Job summary

Cesar Nava - State Farm Agent is seeking an Account Representative to support daily operations and help customers secure appropriate insurance coverage. You will engage with clients, explain product options, and collaborate with agency teams to match needs with services.

The role focuses on building relationships, delivering timely responses, and maintaining accurate records while contributing to community-focused growth and superb customer service.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Cesar Nava - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.