Customer Care Teller: Grow Your Banking Impact

Fifth Third; Indianapolis (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Fifth Third Bank in Indianapolis, IN is seeking a full-time CSR/Teller to deliver excellent customer service and support day-to-day banking operations. You will handle cash, balance records, and respond to customer inquiries with integrity and confidentiality.

In this role, you will identify customer needs, refer them to bankers, and maintain compliance with bank policies while working within a team to ensure a positive customer experience. Flexibility in scheduling is required.

Qualifications

• Must have high school diploma/GED.
• Experience with cash handling and retail/customer service preferred.
• Ability to interact confidently with the public.
• Must demonstrate integrity and adherence to policies.

Responsibilities

• Provide excellent customer service and guide customers to appropriate solutions.
• Handle daily teller duties and balance records per policy.
• Respond to customer questions promptly and maintain clear communication.
• Maintain confidentiality of customer information and follow ethics guidelines.
• Refer customers to bankers for consultative conversations when needed.
• Support branch operations and assist with general office tasks as required.

Skills

Cash handling

Customer service

Public interaction

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Indianapolis, IN is seeking a full-time CSR/Teller to deliver excellent customer service and support day-to-day banking operations. You will handle cash, balance records, and respond to customer inquiries with integrity and confidentiality.

In this role, you will identify customer needs, refer them to bankers, and maintain compliance with bank policies while working within a team to ensure a positive customer experience. Flexibility in scheduling is required.