Customer Service Teller — Full-Time Banking

Fifth Third Bank; Speedway (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Indianapolis, IN is seeking a full-time CSR/Teller at the Speedway location. You will provide exceptional service, deepen customer relationships, handle daily cash tasks, and refer customers to bankers as needed.

The role emphasizes risk awareness, confidentiality, and adherence to policy. You will support operations, maintain accurate balancing records, and contribute to a positive customer experience across all interactions.

Qualifications

• High school diploma or GED required.
• Experience with extensive cash handling.
• Able to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.
• Flexible scheduling.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners.
• Handle daily office responsibilities and maintain efficient office operations with the platform team.
• Maintain a balancing record in line with policy and correct outages as needed.
• Assist customers and refer to bankers for consultative conversations.
• Protect customer confidentiality and adhere to policies and code of conduct.
• Support referrals to personal bankers and business partners to meet financial needs.

Skills

Customer service

Cash handling

Public interaction

Judgment & problem-solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Indianapolis, IN is seeking a full-time CSR/Teller at the Speedway location. You will provide exceptional service, deepen customer relationships, handle daily cash tasks, and refer customers to bankers as needed.

The role emphasizes risk awareness, confidentiality, and adherence to policy. You will support operations, maintain accurate balancing records, and contribute to a positive customer experience across all interactions.