Customer Care Teller – Banking Support Specialist

Fifth Third Bank; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Speedway, Indianapolis, IN is seeking a CSR / Teller for full-time engagement. You will provide excellent customer service, process transactions with accuracy, and support daily operations while maintaining confidentiality and adherence to bank policies.

The role emphasizes risk awareness, relationship building with customers, and referrals to bankers for consultative conversations. Local candidates preferred for onsite work duties.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact comfortably with the public.
• Knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to appropriate business partners for consultative conversations.
• Perform daily office responsibilities and maintain efficient operations with the platform team.
• Maintain balancing records and correct outages as needed.
• Handle customer problems professionally and escalate when necessary.

Skills

Customer service

Cash handling

Public interaction

Retail policies

Education

High school diploma/GED

Job description

Fifth Third Bank in Speedway, Indianapolis, IN is seeking a CSR / Teller for full-time engagement. You will provide excellent customer service, process transactions with accuracy, and support daily operations while maintaining confidentiality and adherence to bank policies.

The role emphasizes risk awareness, relationship building with customers, and referrals to bankers for consultative conversations. Local candidates preferred for onsite work duties.