Customer Care Teller – CSR & Referrals (Part-Time)

Fifth Third Bank; Jasper (IN); On-site; USD 18,000 - 23,000; Part time

Job summary

Fifth Third Bank in Jasper, IN is seeking a part-time CSR/Teller to deliver excellent customer service and support daily office operations. You will handle cash, maintain accurate records, and assist customers with referrals to bankers and partners.

The role emphasizes integrity, confidentiality, and adherence to bank policies, with flexible scheduling across shifts and a strong focus on customer experience.

Qualifications

• High school diploma/GED required.
• Extensive cash handling.
• Ability to interact confidently with the public while adhering to dress code.
• Strong customer service and communication skills.
• Knowledge of retail bank policies and procedures.
• Ability to take initiative and exercise sound judgment.
• Demonstrate Fifth Third's core values and teamwork.
• Flexible scheduling requirements.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate partners.
• Perform daily office responsibilities and support platform team operations.
• Maintain balancing records and address outages per policy.
• Handle customer issues professionally and escalate when needed.
• Refer customers to bankers and business partners for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Problem resolution

Flexible scheduling

Policy knowledge

Integrity

Education

High school diploma

Job description

Fifth Third Bank in Jasper, IN is seeking a part-time CSR/Teller to deliver excellent customer service and support daily office operations. You will handle cash, maintain accurate records, and assist customers with referrals to bankers and partners.

The role emphasizes integrity, confidentiality, and adherence to bank policies, with flexible scheduling across shifts and a strong focus on customer experience.