Customer Care Teller | Banking Assistance & Referrals

Fifth Third Bank, N.A.; Owensboro (KY); On-site; USD 29,000 - 38,000; Full time

Job summary

Fifth Third Bank, National Association is seeking a CSR / Teller for Owensboro Downtown, KY. The role emphasizes customer service, handling cash, and referring customers to bankers for tailored financial solutions.

The position requires a High School Diploma or GED, strong interpersonal skills, and the ability to work with the public. The organization highlights a comprehensive benefits package and a commitment to ethical conduct.

Qualifications

• High school diploma/GED.
• Work involves extensive cash handling.
• Ability to interact comfortably with the public.
• Knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.

Responsibilities

• Deepen relationships by listening to customers and guiding them to meet financial needs.
• Provide follow-up and resolve customer questions and issues.
• Respond promptly to correspondence to maintain clear communication.
• Maintain customer information confidentiality and uphold ethics policies.
• Refer customers to bankers and business partners for tailored financial solutions.

Skills

Cash Handling

Customer Service

Interpersonal Skills

Policy Knowledge

Judgment

Education

High School Diploma or GED

Job description

Fifth Third Bank, National Association is seeking a CSR / Teller for Owensboro Downtown, KY. The role emphasizes customer service, handling cash, and referring customers to bankers for tailored financial solutions.

The position requires a High School Diploma or GED, strong interpersonal skills, and the ability to work with the public. The organization highlights a comprehensive benefits package and a commitment to ethical conduct.