Customer Care Specialist - Paid Training & Growth

Zolidco; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Professional development

Supportive team

Career advancement

Hands-on experience

Competitive pay

Job summary

Zolidco in Houston, TX is seeking a Customer Service Representative to provide information about products, services, and promotions while assisting with customer requests and routine concerns. The ideal candidate is dependable, communicative, and comfortable working in a customer-facing environment.

Responsibilities include responding to questions, maintaining records, gathering feedback, and supporting promotional activities.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication.
• Friendly and customer-focused personality.
• Good organizational and problem-solving abilities.
• Ability to work independently and as part of a team.
• Comfortable communicating with customers in person and by phone.
• Previous customer service, retail, or hospitality experience is a plus.

Responsibilities

• Respond to customer questions and service requests.
• Provide accurate information about products, services, and promotions.
• Assist customers with routine concerns and requests.
• Follow up on customer inquiries when needed.
• Maintain organized records of customer interactions.
• Gather customer feedback and communicate relevant information to the team.
• Support customer engagement and promotional activities.
• Work with team members to address customer needs.
• Maintain professional and courteous communication.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Team player

Independent worker

Education

High school diploma

Job description

Zolidco in Houston, TX is seeking a Customer Service Representative to provide information about products, services, and promotions while assisting with customer requests and routine concerns. The ideal candidate is dependable, communicative, and comfortable working in a customer-facing environment.

Responsibilities include responding to questions, maintaining records, gathering feedback, and supporting promotional activities.