Customer Care Specialist - Mobility Solutions + 401k Match

National Seating & Mobility, Inc.; Albuquerque (NM); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Company-paid holidays

401k company match

Tuition reimbursement

Job summary

National Seating & Mobility, Inc. (NSM) is seeking a full-time office/clerical professional in Albuquerque. The role focuses on answering calls, managing orders with branches and care teams, and assisting with work orders and data entry to ensure accurate client and device information.

The position supports inventory and delivery processes to keep clients moving. The ideal candidate will have a high school diploma or GED, strong organizational skills, and be eligible for benefits including

Qualifications

• High School Diploma or G.E.D.
• Strong organizational skills.
• Company-paid holidays.
• 401k company match.
• Tuition reimbursement and education assistance.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and caretakers.
• Assists in completion of work orders including client information, equipment detail, and funding eligibility verification.
• Performs data entry, clerical tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Skills

Organizational Skills

Education

High School Diploma or G.E.D.

Job description

National Seating & Mobility, Inc. (NSM) is seeking a full-time office/clerical professional in Albuquerque. The role focuses on answering calls, managing orders with branches and care teams, and assisting with work orders and data entry to ensure accurate client and device information.

The position supports inventory and delivery processes to keep clients moving. The ideal candidate will have a high school diploma or GED, strong organizational skills, and be eligible for benefits including