Customer Service Representative - State Farm Agent Team Member

Talty Construction; Bloomsburg (Columbia County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Sean Black - State Farm Agent is seeking a Customer Service Representative to join the team. You will deliver exceptional customer experiences, resolve inquiries, and coordinate with agency staff to meet community needs.

The role supports growth within the agency and offers opportunities for advancement for motivated individuals with a customer-focused mindset.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Attention to detail

Multitasking

Customer service experience

Job description

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Sean Black - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.