Customer Experience Specialist (Insurance & Financial Services)

Andrew Brandt - State Farm Agent; Williamsburg (VA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

Andrew Brandt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, support insurance products, and help grow the business. You will handle inquiries, coordinate with the team, and anticipate the needs of local community members.

The role emphasizes attention to detail, communication, and a customer-focused approach to support ongoing customer relationships and service excellence.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Andrew Brandt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, support insurance products, and help grow the business. You will handle inquiries, coordinate with the team, and anticipate the needs of local community members.

The role emphasizes attention to detail, communication, and a customer-focused approach to support ongoing customer relationships and service excellence.