Customer Care Specialist — Home Improvement

Lowe's Companies, Inc.; Phillipsburg (CO); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) and ESPP

Associate discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service in a convenient retail setting. You may assist across departments, stock shelves, process orders, and support customers through checkout, with opportunities to learn and grow in a dynamic home improvement environment.

The role emphasizes customer care, merchandise handling, and multi-department collaboration.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bi-lingual

Computer basics

Smartphones & tablets

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service in a convenient retail setting. You may assist across departments, stock shelves, process orders, and support customers through checkout, with opportunities to learn and grow in a dynamic home improvement environment.

The role emphasizes customer care, merchandise handling, and multi-department collaboration.