Customer Care Specialist — Growth & Support

Jeff Ford - State Farm Agent; Sacramento (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Ford - State Farm Agent in Sacramento is seeking a Customer Service Representative to deliver exceptional service and support a growing insurance business. This role emphasizes reliability, a strong work ethic, and pride in helping people, with ongoing training and day-to-day coaching from a supportive team.

You will establish customer relationships, answer inquiries, maintain records, and collaborate with other team members to anticipate community needs.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitask

Job description

Jeff Ford - State Farm Agent in Sacramento is seeking a Customer Service Representative to deliver exceptional service and support a growing insurance business. This role emphasizes reliability, a strong work ethic, and pride in helping people, with ongoing training and day-to-day coaching from a supportive team.

You will establish customer relationships, answer inquiries, maintain records, and collaborate with other team members to anticipate community needs.