Insurance Customer Care Specialist – Growth & Flex

Josh Benton - State Farm Agent; Cary (NC); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Josh Benton - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences within a supportive team. You will handle inquiries, maintain records, and work with the agent team to anticipate community needs.

The role emphasizes initiative, outbound calls, and growth opportunities while offering health benefits, Simple IRA, and a balanced work-life environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Job description

Josh Benton - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences within a supportive team. You will handle inquiries, maintain records, and work with the agent team to anticipate community needs.

The role emphasizes initiative, outbound calls, and growth opportunities while offering health benefits, Simple IRA, and a balanced work-life environment.