Customer Care Specialist — Growth & Impact

Cintas; Schaumburg (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with company match/Profit share

Disability, Life and AD&D Insurance (0

Paid Time Off and Holidays

Skills Development and Career Growth

Job summary

Cintas is seeking a Customer Service Representative in Schaumburg, IL to support internal partners and external customers by answering calls, processing orders and resolving issues. You will perform data entry, reconcile accounts, and generate reports. This role requires strong communication and organizational skills.

The position is full-time and on-site in Schaumburg, offering competitive benefits and opportunities for skills development and career advancement.

Qualifications

• 1+ years' customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and resolve issues promptly.
• Enter data, reconcile accounts, and prepare reports and invoices.
• Process new accounts and orders; make outbound follow-up calls.
• Collaborate with internal partners to support customers.
• Assist with ad-hoc projects as needed.

Skills

Customer service

Microsoft Office

Education

High School Diploma/GED

Bachelor's degree (preferred)

Tools

Intranet/Internet

Job description

Cintas is seeking a Customer Service Representative in Schaumburg, IL to support internal partners and external customers by answering calls, processing orders and resolving issues. You will perform data entry, reconcile accounts, and generate reports. This role requires strong communication and organizational skills.

The position is full-time and on-site in Schaumburg, offering competitive benefits and opportunities for skills development and career advancement.