Customer Care Specialist: Growth & Flexible Hours

State Farm; Cypress (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm is seeking a Customer Service Representative - State Farm Agent Team Member in Cypress, TX. You will deliver exceptional customer experiences, handle policy information, help clients with changes, and support the community-driven agency’s growth.

Ideal candidates are customer-focused, detail-oriented, and able to multitask in a fast-paced environment. This full-time role offers opportunities for advancement and a supportive team culture.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Bilingual Spanish

Job description

State Farm is seeking a Customer Service Representative - State Farm Agent Team Member in Cypress, TX. You will deliver exceptional customer experiences, handle policy information, help clients with changes, and support the community-driven agency’s growth.

Ideal candidates are customer-focused, detail-oriented, and able to multitask in a fast-paced environment. This full-time role offers opportunities for advancement and a supportive team culture.