Customer Care Specialist | Growth, Bonus & PTO (In-Person)

Jeremy Fuller; Spring (TX); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agency in Spring Branch, TX is seeking a Customer Service Representative to join as a Team Member. This full-time role focuses on helping clients with their insurance and financial service needs and delivering exceptional customer experiences.

The position offers a competitive salary with bonuses, health/dental benefits, and opportunities for advancement. Candidates should be able to work days in-person with no weekend shifts.

Qualifications

• Property and Casualty license is preferred.
• Excellent interpersonal skills.
• Excellent written and verbal communication.
• Enthusiastic about insurance and financial products.
• People-oriented and self-motivated.
• Proactive in problem solving and team work.
• Ability to work in a team environment.
• Capable of achieving marketing goals.

Responsibilities

• Connect with clients daily over the phone or in person to discuss insurance and financial needs.
• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based review.

Skills

Interpersonal skills

Communication skills

Teamwork

Self-motivated

Proactive problem solving

Customer-focused

Job description

State Farm Agency in Spring Branch, TX is seeking a Customer Service Representative to join as a Team Member. This full-time role focuses on helping clients with their insurance and financial service needs and delivering exceptional customer experiences.

The position offers a competitive salary with bonuses, health/dental benefits, and opportunities for advancement. Candidates should be able to work days in-person with no weekend shifts.