Customer Relations & Insurance Advisor (Growth Potential)

Masters4disasters; Houston (TX); Presencial; USD 35 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Growth potential/Advancement

Paid time off

Career-building experience

Resumo da oferta

State Farm Agent Team Member in Houston, TX seeks a Customer Relations Representative to deliver exceptional client experiences. You will resolve inquiries, coordinate with agency staff, and anticipate community needs, with growth opportunities for driven, sales-minded candidates.

The role emphasizes customer-focused service, accurate information, and proactive engagement to expand the agency’s client base.

Qualificações

• Dedicated to customer service.
• Able to relate to customers, answer questions, and anticipate needs.
• Excellent communication to assist customers and coordinate with team members.
• Proactive in problem-solving.
• Ability to get Licensed.

Responsabilidades

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a needs-based review process to educate customers about insurance options.
• Use exemplary communication to meet customer needs and promote business growth.

Conhecimentos

Customer service

Relationship skills

Communication

Problem solving

Licensing readiness

Descrição da oferta de emprego

State Farm Agent Team Member in Houston, TX seeks a Customer Relations Representative to deliver exceptional client experiences. You will resolve inquiries, coordinate with agency staff, and anticipate community needs, with growth opportunities for driven, sales-minded candidates.

The role emphasizes customer-focused service, accurate information, and proactive engagement to expand the agency’s client base.