Customer Support Specialist for Growth & Impact

Signature Performance Tire and Wheel; Costa Mesa (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Paid time off

Training & development

Competitive Compensation

Career Growth Opportunities

Job summary

An automotive company is seeking a Customer Service Representative in Costa Mesa, California. The role involves communicating with customers, processing requests, and providing solutions to ensure a positive experience. Ideal candidates should have a high school diploma and previous customer service experience. This position emphasizes excellent communication and organizational skills, with perks including 401(k) matching and paid time off.

Qualifications

• Previous experience in customer service or similar role is preferred.
• Comfortable using computers and customer management software.
• Ability to work well under pressure.

Responsibilities

• Receive a high volume of inbound calls and emails.
• Identify the reason for the customer’s call and provide solutions.
• Meet personal and team quotas.

Skills

Customer service techniques

Verbal communication

Computer skills

Active listening

Organizational skills

Education

High school diploma/GED

Tools

Customer management software

ShopMonkey

Job description

An automotive company is seeking a Customer Service Representative in Costa Mesa, California. The role involves communicating with customers, processing requests, and providing solutions to ensure a positive experience. Ideal candidates should have a high school diploma and previous customer service experience. This position emphasizes excellent communication and organizational skills, with perks including 401(k) matching and paid time off.