Customer Care Specialist - Flexible Schedule, Growth Path

John D. Jefcoat - State Farm Agent; Laurel (MS); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

John D. Jefcoat - State Farm Agent in Laurel, MS seeks a Customer Service Representative to deliver exceptional service and support community members with their insurance needs.

You will respond to inquiries, guide policy changes, and coordinate with other team members to ensure accurate, timely responses. We anticipate growth opportunities for motivated, sales-minded individuals in a friendly, customer-focused environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

John D. Jefcoat - State Farm Agent in Laurel, MS seeks a Customer Service Representative to deliver exceptional service and support community members with their insurance needs.

You will respond to inquiries, guide policy changes, and coordinate with other team members to ensure accurate, timely responses. We anticipate growth opportunities for motivated, sales-minded individuals in a friendly, customer-focused environment.