Insurance Customer Service Pro — Flexible Schedule & Growth

Debbie Murphy - State Farm Agent; Laurel (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Plan Assistance

Company parties

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Bonus based on performance

Job summary

Debbie Murphy - State Farm Agent in Laurel, Maryland, is seeking a Customer Service Representative to enhance client experiences while supporting agency growth. The ideal candidate will exhibit a strong customer service orientation and excellent communication skills.

Responsibilities include answering client inquiries, assisting with policy updates, and processing insurance claims. Candidates should be detail-oriented, possess prior customer service experience, and must obtain necessary licenses. This position offers opportunities for internal growth.

Qualifications

• Strong communication skills are essential for providing customer support.
• Attention to detail is vital for accurate record-keeping.
• Multitasking ability is important for handling multiple inquiries simultaneously.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bi-Lingual Spanish

Education

Property and Casualty License

Life and Health License

Job description

Debbie Murphy - State Farm Agent in Laurel, Maryland, is seeking a Customer Service Representative to enhance client experiences while supporting agency growth. The ideal candidate will exhibit a strong customer service orientation and excellent communication skills.

Responsibilities include answering client inquiries, assisting with policy updates, and processing insurance claims. Candidates should be detail-oriented, possess prior customer service experience, and must obtain necessary licenses. This position offers opportunities for internal growth.