Insurance Customer Success Rep - Flexible Schedule & Growth

E.J. Roberts - State Farm Agent; Gulfport (MS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

E.J. Roberts - State Farm Agent in Gulfport, MS is seeking a Customer Service Representative to enhance client experiences and support internal growth. You will manage customer inquiries, coordinate with team members, and provide policy information.

The ideal candidate should have strong communication skills, detail orientation, and previous customer service experience is preferred. The position offers various benefits, including health insurance and paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

E.J. Roberts - State Farm Agent in Gulfport, MS is seeking a Customer Service Representative to enhance client experiences and support internal growth. You will manage customer inquiries, coordinate with team members, and provide policy information.

The ideal candidate should have strong communication skills, detail orientation, and previous customer service experience is preferred. The position offers various benefits, including health insurance and paid time off.