Customer Service Specialist — Flexible Schedule & Growth

Wally Morgan - State Farm Agent; New Albany (MS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Wally Morgan - State Farm Agent in New Albany, Mississippi, is seeking a Customer Service Representative to join our team. In this role, you will provide exceptional customer experiences, help resolve inquiries, and work alongside our dedicated team members.

We're looking for a candidate with strong communication skills, a detail-oriented mindset, and a commitment to customer service. This position offers career growth opportunities within a supportive and friendly office culture.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Wally Morgan - State Farm Agent in New Albany, Mississippi, is seeking a Customer Service Representative to join our team. In this role, you will provide exceptional customer experiences, help resolve inquiries, and work alongside our dedicated team members.

We're looking for a candidate with strong communication skills, a detail-oriented mindset, and a commitment to customer service. This position offers career growth opportunities within a supportive and friendly office culture.